FAQ: My Singing Monsters: The Board Game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will My Singing Monsters: The Board Game be available at retail?

My Singing Monsters: The Board Game is exclusive to Kickstarter at this time as are all stretch goals unlocked during the campaign.

Last updated: June 01, 2021 11:51

Do you ship worldwide?

Shipping is available worldwide, and rewards bound for the US, CA & EU will ship from within the US, CA & EU. No extra custom charge!

We have worked with our partners to collect shipping estimates to provide an estimates on shipping costs based on location. These estimates can be found at the bottom of the Kickstarter campaign page.

Last updated: June 01, 2021 11:51

When do I pay for shipping?

We will be charging for shipping once the Kickstarter is over, based on the actual costs from our partners. All information will be collected via our pledge manager which will launch after the campaign ends.

Last updated: June 01, 2021 11:51

How difficult is the game for a newcomer to board games?

My Singing Monsters: The Board Game is an expandable gameplay experience that allows players to start easy and build up to a full-on strategy game.

This makes it ideal for all players, from casual gamers and families to the more strategic and experienced board gamer.

Last updated: June 01, 2021 11:51

What is the Signed Limited Edition Art Print?

An artist on the My Singing Monsters team will be creating an original piece of art featuring the Singing Monsters. Backers of this add-on will receive a high quality 8”x10” art print version of the piece signed by the My Singing Monsters team.

And yes, this does mean Monster-Handler Matt.

Last updated: June 05, 2021 07:00

Can I update my pledge with an add-on?

Of course, you can modify your pledge and add add-ons to your order simply by pledging additional money.

Last updated: June 01, 2021 11:51

I do not know where I may live later in the year when shipping begins.

Do not worry, there will be an option for changing your address in the Pledge Manager.

Last updated: June 01, 2021 11:51

I have ordered the Standard version, but on second thought, I'd like the Deluxe version. What now?

Please, pledge an additional $35CAD for the Deluxe version.

Last updated: June 01, 2021 11:51

What about group pledges?

There is no discount for group pledges.

Last updated: June 01, 2021 11:51

What is the difference between the two standard edition levels and the two deluxe edition pledge levels?

There was some initial hiccups at launch regarding shipping fees which was updated, including updated pledge options. If you pledged to one of the initial levels your pledge will still count just as with the current levels.

Last updated: June 02, 2021 05:31

How tall are the minis?

The minis are approximately 40mm tall.

Last updated: June 02, 2021 13:01

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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